Effective Date: 31/05/2024
1. Service Description
Qanooni is an AI-powered legal assistant designed to enhance the efficiency and effectiveness of legal professionals. Our platform combines advanced legal review and drafting capabilities along with workflow automation. Qanooni seamlessly integrates with existing systems such as Word and Outlook, enabling users to streamline contract creation, while improving legal research accuracy.
2. Terms and Conditions
By accessing and using Qanooni, you agree to comply with our Terms and Conditions, which govern your use of the service. These terms include, but are not limited to, acceptable use policies, restrictions on unauthorized access, and the rights and responsibilities of both Qanooni and its users.
3. Fees and Charges
Currently, Qanooni is offering a free trial for beta testers. Beta testers are selected either by signing up on our waitlist or by invitation. During the beta testing period, there are no charges for using Qanooni. However, once the beta testing period concludes, standard subscription fees will apply. All beta testers will be notified in advance of the end of the free trial period and the commencement of any fees.
4. Privacy and Data Use
We are committed to protecting your privacy. Qanooni adheres to the data protection regulations of the Dubai International Financial Centre (DIFC) and other applicable laws. We collect and process personal data to provide, maintain, and improve our services. Our Privacy Policy outlines how we handle your data, including collection, storage, and sharing practices.
5. Service Level Agreements (SLAs)
Qanooni is committed to providing a reliable and high-quality service. Our SLA includes:
- Uptime Guarantee: We guarantee 99.9% uptime for our services.
- Support Response Time: : Our support team will respond to inquiries within 24 hours.
- Issue Resolution Time: We aim to resolve any service issues within 48 hours.
6. Customer Obligations
As a user of Qanooni, you are responsible for:
- Maintaining the confidentiality and security of your account credentials.
- Using the service in compliance with all applicable laws and regulations.
- Notifying us immediately of any unauthorized use of your account or any other breach of security.
7. Risk Disclosures
While we strive to provide a secure and reliable service, there are inherent risks associated with using any online platform, including:
- Potential security risks such as data breaches.
- Service interruptions due to maintenance, upgrades, or unforeseen technical issues.
- Risks associated with the accuracy and reliability of AI-driven legal assistance.
8. Termination Conditions
Either party may terminate the service with 30 days' notice. Qanooni reserves the right to terminate or suspend your account immediately, without prior notice, if you breach the Terms and Conditions or engage in any unauthorized or illegal activity. Upon termination, any remaining subscription fees are non-refundable.
9. Contact Information
For support, inquiries, or to resolve any issues related to our services, please contact us at:
Email: info@qanooni.ai
Mailing Address: Innovation Hub Virtual Inventory, Unit IH-00-VZ-01-FL-103, Dubai, Dubai, 507211, United Arab Emirates
10. Amendments to the Service Disclosure
Qanooni reserves the right to update or modify this Service Disclosure at any time. We will notify users of any changes by posting the updated disclosure on our website. Continued use of the service after any such changes shall constitute your consent to such changes.
By using Qanooni, you acknowledge that you have read, understood, and agreed to this Service Disclosure.